Cancellation Policy
At Aarohi, we begin processing orders shortly after they are placed to ensure timely delivery.
Order Cancellation
- Every order is generally fulfilled within 12 hours of order placement. Orders once placed on our website can ONLY be cancelled until they are shipped from our address (subject to 3% payment gateway charges). For COD orders, we will call you for order confirmation before shipping.
- Once an order has been shipped, it cannot be cancelled.
How to Cancel
To request a cancellation, please contact us as soon as possible with:
- Your order number
- Full name used while placing the order
Email us at: aarohibysmrithi@gmail.com
WhatsApp us at: 8590890951
Refunds for Cancelled Orders
- Approved cancellations of prepaid orders will be refunded to the original payment method, after deducting 3% PG charges.
- Refunds are typically processed within 5–7 business days, depending on your payment provider.
Aarohi's Right to Cancel
In rare situations, Aarohi reserves the right to cancel an order due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Circumstances beyond our control
If we cancel your order, a full refund will be issued.